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This is volume 2 of our annual report on reviewable deaths in 2012 and 2013. It documents our review of the deaths of 239 people with disability in residential care. The...

This is volume 1 of our annual report on reviewable deaths in 2012 and 2013. It documents our review of the deaths of 41 children in 2012 and 2013, and a separate review of 83...

The NSW Ombudsman’s reportable conduct jurisdiction commenced over 16 years ago, when a scheme was established for independent oversight of the handling of child abuse and...

Controlled operations are undercover law enforcement operations where the participants have prior authority to technically break the law in order to investigate and deter crime...

The Surveillance Devices Act 2007 (NSW) allows for the use of surveillance devices to investigate crime and to enable evidence to be obtained of the commission of such crime or...

Part 13 of the Community Services (Complaints, Reviews and Monitoring) Act 1998 empowers the Ombudsman to review the situation of a person, or group of people in care. This...

In 2013 the Ombudsman completed a review of how police exercised new powers related to face coverings and identification (Division 4, Part 3 of the Law Enforcement (Powers and...