Providing advice about reportable conduct investigations to children, parents and carers

This fact sheet provides guidance on section 25GA, and on other matters to consider in deciding whether to release information under section 25GA about a reportable conduct investigation. Section 25GA does not list any matters that may or must be disclosed, and ultimately it will be a matter of discretion whether disclosure is appropriate in the individual circumstances. The Ombudsman’s office may have regard to the matters referred to in this fact sheet when dealing with complaints about agencies’ disclosure (or non-disclosure) decisions.